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Companies are rapidly integrating generative AI technology to boost productivity. AdvertisementCompanies have been racing to deploy generative AI technology into their work since the launch of ChatGPT in 2022. She added that the "demand for AI governance and risk experts is outpacing the supply." "The venture capital environment also reflects a disproportionate focus on AI innovation over AI governance," Singh told Business Insider by email. But with the pace of innovation in AI, government regulations may not be enough right now to ensure companies are protecting themselves.
Persons: , haven't, Tad Roselund, Nanjira Sam, Navrina Singh, Singh Organizations: Service, Companies, Microsoft, Boston Consulting Group, MIT Sloan Management, Stanford's Institute for, Intelligence, Biden Administration Locations: EU
Despite laying off full-time staff earlier this year, Snap has open roles in areas including engineering, sales, and marketing. On April 12, Snap had globally listed 142 open positions on its jobs board, including 88 openings in US cities. Related storiesMany of Snap's applications included annual salary ranges rather than a single salary for a given role. For example, Snap included a pay rate of $97,760 and $140,000 a year for one software engineer position. In cases where Snap submitted multiple applications for a particular job, such as a level III software engineer, we included the lowest and highest salary for the role as well as the median range.
Persons: Dan Whateley Organizations: Stars, Advertising Research Center, Business, US, of Foreign Labor, Department of Labor, Inc, Santa, Research, Data, Analytics, CRM Technology, Finance Technology, IT Corp Services, Learning, Partner, Engineering, Security Engineering, Software, Software Engineering, Oracle Systems, Assurance, iOS, Wireless Network, Global, Lens, Advisory Partners, Corporate, Corporate Finance, Strategic Locations: Santa Monica, Seattle, View, Palo Alto , New York, San Francisco
Tesla's stock is down over 10% in the last year, and Elon Musk's net worth has also fallen. Lately, social media platform X has begun to look more like regular old Twitter. With his social media venture, X, that seems to mean returning to the app to the pre-Musk days of plain old Twitter. Musk and representatives for Tesla and X did not respond to requests for comment from Business Insider. "Honestly, the best thing that Twitter can do to regain its position is to sideline Musk.
Persons: Tesla, Musk, , Elon, Gabor Cselle, CNN's Oliver Darcy, David Camp, Metaforce, Camp, X, Cselle, Ed Zitron, Kim Kardashian, Jay, Zitron, Linda Yaccarino, Yaccarino, he's Organizations: Elon, Service, Twitter, NBC News, Variety, Business, Camp Locations: China, Texas
McRoberts’ elevation to the role comes more than a year after the company’s former safety leader, Yoel Roth, who oversaw what was then called the Trust and Safety team, resigned in the wake of Musk’s takeover. In its announcement, X said McRoberts has previously worked on other X safety features including labels that inform a user if their content is being restricted. In a post last month, Musk said he would change the name of X’s “Trust and Safety” team to simply the “Safety” team. We are changing the name of our Trust & Safety group, to simply @Safety,” Musk said. The goal of our Safety team is simply to ensure compliance with the laws that already exist to protect the people.”
Persons: New York CNN —, it’s, Kylie McRoberts —, Linda Yaccarino, Yoel Roth, X, White, Yale Cohen, Yaccarino, Musk, Pizzagate ”, McRoberts, ” X, ” Musk, Organizations: New, New York CNN, New York CNN — Elon, Twitter, Trust and Safety, Publicis Media, Google, Safety, & Safety Locations: New York, Austin , Texas,
Menlo Ventures has been an early backer of AI powerhouses including security startup Abnormal, LLM developer Anthropic, and vector database Pinecone. "AI itself is not new, I think it's just how mainstream it's become," Matt Murphy, a Menlo Ventures partner who invests in SaaS and robotics startups, told Business Insider in an interview. AI's "picks and shovels"Murphy and fellow Menlo Ventures partner Tim Tully say that 2024 will be a big year for the "picks and shovels" of AI. There's room in the game for more LLMsSam Altman's OpenAI has been at the forefront of the generative AI revolution. Other vector database startups including Chorma and Weaviate have also raised millions from VCs.
Persons: , Siri, Warby Parker, Matt Murphy, OpenAI, AI's, Murphy, Tim Tully, Tully —, Sana, Lindy, we've, Tully, Sam Altman's OpenAI, it's Organizations: Service, Valley's, Menlo Ventures, Business, Menlo, Cisco, Oracle, Meta, Google Locations: Snowflake, Anthropic
The following month, 10 men were indicted in Oklahoma, charged with conspiracy to commit wire fraud for allegedly operating a refund fraud service named Artemis Refund Group. A thriving refund fraud marketFor every refund fraud service shut down by law enforcement, swarms of similar groups remain open for business. CNBC viewed several active refund fraud services on encrypted messaging app Telegram, each with thousands of followers. Zoom In Icon Arrows pointing outwards A Google form from an active refund fraud service explaining which stores it targets and how much it charges customers. Zoom In Icon Arrows pointing outwards A refund fraud service claims to have access to Amazon insiders in a Telegram post.
Persons: Stephanie Keith, Noah Page, Page, he'd, Ralph, , Rick Owens, Sajed Al, Ralph Lauren, Uber, Maarej, Chris Black, Amazon, Al, they'd, Rekk, Cyril Noel, Tagoe, Noel, Louis Vuitton, scammers, Reddit, Brittany Allen, Allen, Remi Vaughn, Vaughn, she's, David Johnston, Johnston Organizations: Bloomberg, Getty, CNBC, National Retail Federation, Appriss, Amazon, Page, Riverside Press, Medianews, PayPal, Retailers, Artemis, Walmart, Apple, Nike, eBay, Saks Fifth, DoorDash, Google, MacBook, Mail, UPS, U.S . Postal Service, Al, Rekk, Gucci Locations: New York, Chattanooga , Tennessee, Reddit, TikTok, Eastvale, Michigan, Oklahoma, Chattanooga
Some customers of Instacart, DoorDash, and other delivery services have had their accounts randomly deactivated. Other delivery customers have similar stories. Instacart's website says that customers' accounts can be deactivated "due to potential fraud or other risks." "In accordance with our Community Guidelines, Instacart can deactivate customer accounts in cases of suspected fraud," an Instacart spokesperson said. AdvertisementDo you work for or use Instacart, DoorDash, Uber Eats, Walmart Spark, or another gig delivery app and have a story idea to share?
Persons: , Ryan Ladd, Ladd, rancid, Uber, Instacart Organizations: Service, Costco, Facebook, BI, Walmart Locations: Instacart, Denver , Colorado, South Carolina, Denver
This time last year, Anthropic was seen as a promising generative AI startup founded by ex-OpenAI research executives. "In our quest to have a highly harmless model, Claude 2 would sometimes over-refuse," Amodei told CNBC. Multimodality, or adding options like photo and video capabilities to generative AI, whether uploading them yourself or creating them using an AI model, has quickly become one of the industry's hottest use cases. But multimodality, and increasingly complex AI models, also lead to more potential risks. "Of course no model is perfect, and I think that's a very important thing to say upfront," Amodei told CNBC.
Persons: Anthropic, Claude, Opus, OpenAI's, Asana, It's, it's, Daniela Amodei, Amodei, Moby Dick, Harry Potter, Brad Lightcap, Anthropic's Claude, We've Organizations: Monday, Haiku, Google, ChatGPT, CNBC
TikTok is getting a new head of global trust and safety
  + stars: | 2024-02-27 | by ( Clare Duffy | ) edition.cnn.com   time to read: +2 min
New York CNN —TikTok’s global trust and safety unit is getting a new leader, the company confirmed on Tuesday. Following Keenan’s move, TikTok’s global trust and safety unit will now fall under the leadership of Adam Presser, the company’s Los Angeles-based head of operations. However, TikTok’s trust and safety staff will otherwise remain in place as-is, according to the company. The leadership changes come as TikTok continues to face scrutiny in the United States, Europe and elsewhere over the safety and security of its platform. TikTok plans to invest $2 billion in trust and safety efforts in 2024, Chew said during the hearing.
Persons: Cormac Keenan, Shou Chew, Keenan, Adam Presser, Cormac, ” Chew, Chew, Theo Bertram, Rich Waterworth Organizations: New, New York CNN, CNN Locations: New York, Dublin, Ireland, Los Angeles, Europe, Middle East, Africa, United States
"Normal people do not use OpenAI's products in this way," OpenAI wrote in the filing. The news outlet's lawsuit, filed in December, seeks to hold Microsoft and OpenAI accountable for billions of dollars in damages. In the past, OpenAI has said it's "impossible" to train top AI models without copyrighted works. "We expect our ongoing negotiations with others to yield additional partnerships soon," OpenAI wrote in the filing. But in the filing, OpenAI says the content is vital to training today's AI models.
Persons: Sam Altman, OpenAI, Altman, Axel Springer, — CNBC's Ryan Browne Organizations: Economic, The New York Times, New York Times, Microsoft, House, Times, Bloomberg, CNN, Fox Corp, CNBC PRO Locations: Davos, Switzerland, Manhattan
In response, the platforms have pledged to set high expectations in 2024 for how they “will manage the risks arising from deceptive AI election content,” according to the joint accord. This included rolling back election misinformation policies designed to limit “Big Lie” content about the 2020 vote. Their role as conduits of misinformation will likely increase as the sophisticated AI tools needed to create deepfakes of politicians become more widely available to users of social media. As we learned in the aftermath of the 2020 vote, there are dangerous, real-world consequences when platform companies retreat from commitments to root out disinformation. Unless the companies permanently restore election integrity teams and actually enforce rules against the rampant abuse of AI tools, democracy worldwide could well hang in the balance.
Persons: Timothy Karr, ” Timothy Karr, Joe Biden’s, they’ve, Paul Vallas, Vallas Organizations: Free Press, CNN, Google, Microsoft, Meta, Building, YouTube, Chicago mayoral, Federal Trade Commission Locations: United States
Jack Dorsey feared for his parents' safety after Twitter banned Donald Trump, a new book says. Twitter cofounder Jack Dorsey was concerned about his parents' safety after his company banned former President Donald Trump from the platform, according to a recent book on the social media company. The family faced security concerns after Twitter decided to permanently ban Trump from the site following the insurrection at the Capital in 2021. AdvertisementDorsey and his family were not the only ones to face security concerns over their involvement with the social media company. "If I die under mysterious circumstances, it's been nice knowin ya," the billionaire posted on social media last May.
Persons: Jack Dorsey, Donald Trump, Kurt Wagner, Marcia, St . Louis, Elon Musk, Wagner, Dorsey, Tim, Yoel Roth, Roth, Musk, it's, Meta, Mark Zuckerberg, Rob Price, Zuckerberg Organizations: Twitter, Trump, Capital, Facebook, YouTube, BBC Locations: St ., Russia, Ukraine, San Francisco
Gig workers often have their accounts deactivated, even if they've done nothing wrong. Here are the top tips for getting reactivated from people who deliver for Instacart and Uber Eats. But some gig workers have had success getting their accounts — and an income — back. Business Insider spoke with two gig workers who successfully got apps to overturn their deactivations. AdvertisementDo you work for Instacart, Uber Eats, DoorDash, or another gig delivery service?
Persons: Uber, , Instacart, could've Organizations: Service, Walmart, Companies, Business, Trust, Safety, Instacart Locations: South Dakota, Instacart, Oregon
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. The move was an about-face for the president, whose administration had spent years calling it a national security risk. AdvertisementIt’s been deep in a public spat over music licensing with one of its most important partners, Universal Music Group. Some users have said it’s ruining the app by promoting shopping over the funny skits and dancing videos that first made TikTok popular. For leaders at ByteDance, who often have the final say over product decisions at TikTok, copying ideas from Douyin to TikTok is part of their playbook.
Persons: , TikTok, Joe Biden, Biden, Brandon, TikTok isn’t, it's, Taylor Swift, Olivia Rodrigo, UMG, ” TikTok, it’s, TikTok's, ByteDance, It’s, Meghana, Pissing, ” Michael Huppe, Katie Notopoulos, ” Dhar Organizations: Service, White, Business, Universal Music Group, Music, Black, Facebook, Google, Big Tech, , YouTube, Shopping Network Locations: TikTok, Washington, Meghana Dhar, China, ByteDance
Jack Dorsey once led a Twitter company retreat to boost employee morale and set a vision for the company. Had Dorsey opened his eyes, he would have seen nearly all of Twitter's 3,500 employees facing him in their own noiseless trance. From the convention center floor where they all sat looking up at the stage, Dorsey was just a silhouette, like a statue of a skinny Buddha. It was July 31, 2018, the first day of #OneTeam, Twitter's first-ever company-wide retreat. "BATTLE FOR THE BIRD: Jack Dorsey, Elon Musk, and the $44 Billion Fight for Twitter's Soul" by Kurt Wagner.
Persons: Jack Dorsey, Elon Musk, Kurt Wagner, , Dorsey, Twitter's, Marcia, Louis, Jay Rock, Getty Dorsey, Twitter, Leslie Berland, She'd, coaxing Dorsey, unapproachable, wasn't, humanize Dorsey, Tim, Bruce Falck, Ned Segal, JP Maheu, Del Harvey, I'm, Elon, hadn't, Lucy Nicholson, Musk, Simon Organizations: Service, Moscone Center, Twitter, Employees, American Express, Trust, Safety, Simon & Schuster, Bloomberg Locations: San Francisco's, San Francisco, St, @Twitter
Elon Musk was given the @e handle shortly after becoming Twitter's biggest shareholder, a new book says. Musk doesn't appear to have engaged with the account beyond changing the name to John Utah. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. AdvertisementTwitter's trust and safety head was asked to transfer ownership of the @e handle to Elon Musk in April 2022, according to a new book by Zoë Schiffer. Schiffer, managing editor of the tech newsletter Platformer, previously said in an X post that Musk had acquired the @e handle .
Persons: Elon Musk, Zoë, Yoel Roth, John Utah, , Zoë Schiffer, Twitter's, Leslie Berland, Musk, Schiffer, Roth Organizations: Service, Elon, Twitter, Business
Roblox reported results for the fiscal fourth quarter on Wednesday that beat consensus estimates on the top and bottom lines. Here's how the company did:Losses per share: 52 cents vs. 55 cents expected by analysts, according to LSEG, formerly Refinitiv. Revenue (bookings): $1.13 billion vs. $1.08 billion expected, according to LSEG. The revenue figure is what Roblox calls bookings, a category that includes sales recognized during the quarter and deferred revenue. The company provided guidance for 2024 and the first fiscal quarter.
Persons: Roblox, David Baszucki, Baszucki, CNBC's Steve Kovach Organizations: New York Stock Exchange, Revenue, & Locations: & Canada
Roblox reported results for the fiscal fourth quarter Wednesday that beat consensus estimates on the top and bottom lines. Here's how the company did:Losses per share: 52 cents vs. 55 cents expected by analysts, according to LSEG, formerly Refinitiv. Revenue (bookings): $1.13 billion vs. $1.08 billion expected, according to LSEG. The revenue figure is what Roblox calls bookings, a category that includes sales recognized during the quarter and deferred revenue. The company provided guidance for 2024 and the first fiscal quarter.
Persons: Roblox, David Baszucki, Baszucki, CNBC's Steve Kovach Organizations: New York Stock Exchange, Revenue, &, CNBC PRO Locations: & Canada
Snap's new mass layoff impacted workers in a range of roles across the company. Another perceived Snap in recent months as a company in "managed decline." C-suite executives who were hired or promoted, like Jerry Hunter and Jeremi Gorman, respectively, to build up and manage Snap's business, are gone and are not being replaced, as CEO Evan Spiegel is taking on oversight of the business. Engineering leaders, too, left the company in recent months. Snap has hired some new executives, like Patrick Harris, Ronan Harris, Darshan Kantak and Eric Young, but none are in the c-suite.
Persons: Evan Spiegel, Snap's, Spiegel, Jerry Hunter, Jeremi Gorman, Patrick Harris, Ronan Harris, Darshan Kantak, Eric Young Organizations: Business, Workers, Monday, BI, Meta, Apple, Engineering Locations: North America, California
This as-told-to essay is based on a conversation with Michelle Balzer, an Instacart driver in Seattle. Balzer was among those who advocated for PayUp, a series of bills meant to protect gig workers passed by Seattle's city council. One of the laws, which requires companies like Instacart to pay contractors the equivalent of the city's $19.97-an-hour minimum wage, took effect on January 13. An Instacart spokesperson told BI: "Due to new regulations imposed by the Seattle City Council, we're making several changes to how Instacart operates in Seattle. AdvertisementDo you work for Instacart, DoorDash, Walmart Spark, or another gig work app and have a story idea to share?
Persons: Michelle Balzer, Balzer, I've, Instacart, PayUp, It's Organizations: Service, PayUp, Business, Shoppers, Seattle, Seattle City Council, Safety, Walmart Locations: Seattle, Seattle's, Pacific Northwest, PayUp, Instacart, Washington, DoorDash
The pay data includes salaries ranging from a data scientist position that offers $170,000 per year at Discord to a staff engineer role that earns $250,000 or more at Patreon. AdvertisementHere are the annual salaries for a job at FaZe Clan:Legal Counsel: $142,273 median starting range; from $133,308 to $194,437FaZe Clan did not respond to BI's request for comment. At LTK, a senior software engineer would make $130,000Courtesy of LTKLTK, formerly known as RewardStyle, is an affiliate-marketing and social-commerce platform used by influencers across Instagram, YouTube, and TikTok. At Teachable, a level II senior software engineer would make $190,000Teachable is a platform where creators can build and sell online courses and coaching programs. Here are annual salary ranges for several jobs at Teachable:Data Analyst : $69,826 to $85,000: $69,826 to $85,000 Senior Software Engineer : $160,000 to $180,000: $160,000 to $180,000 Senior Software Engineer - Core : $150,000 to $170,000: $150,000 to $170,000 Senior Software Engineer II : $190,000: $190,000 Software Engineer: $125,000 to $135,000Teachable did not respond to BI's request for comment.
Persons: upstarts, we're, Justin Kenna, they've, ByteDance, Teachable, Konstantin Savusia, James Nord, Brandon Brown, Ryan Brown, Brian Mechem, Warby Parker, Grin, Amanda Perelli, Anthony, Alex Zaccaria, Nick Humphreys, Linktree's, Amber Venz, Baxter, Read, Sydney Bradley, economy's, Patreon, Chris Best, Jason Henry Substack Organizations: YouTube, Business, FaZe, Safety, Software, Security, Enterprise Security, FaZe Clan, Fohr, Inc, Grin Technologies, Facebook, Keli Network Inc, Business Affairs, Jellysmack, Linktree, Ops, RewardStyle Inc, Networks, Mighty Networks, Mighty Software, Engineering, Sydney, Sydney Bradley One, BI, Staff, Social, Data Engineering, Trust, Quality Assurance, Hotmart, & $ Locations: California, New York, Texas, FaZe, Fohr, Jellysmack, Karat, Linktree, LTK, Instagram, Dallas , Texas, Teachable
New York CNN —A disturbing video of a man holding what he claimed was his father’s decapitated head circulated for hours on YouTube. The incident is one of countless examples of gruesome and often horrifying content that circulates on social media with no filter. The horrifying decapitation video was published hours before major tech CEOs are headed to Capitol Hill for a hearing on child safety and social media. Our teams are closely tracking to remove any re-uploads of the video.”But online platforms are having difficulty keeping up. Advocates say that tech platforms can no longer be left to self-regulate.
Persons: Taylor Swift, Sundar Pichai, Justin Mohn’s, they’re, Elon Musk, YouTube haven’t, they’ve, , Josh Golin, James Steyer, Steyer Organizations: New, New York CNN, Facebook, Capitol, YouTube, Elon, Amazon, Microsoft, Big Tech Locations: New York
Police said Wednesday that they charged Justin Mohn, 32, with first-degree murder and abusing a corpse after he beheaded his father, Michael, in their Bucks County home and publicized it in a 14-minute YouTube video that anyone, anywhere could see. YouTube, which is owned by Google, did not attend the hearing despite its status as one of the most popular platforms among teens. Major social media companies moderate content with the help of powerful automated systems, which can often catch prohibited content before a human can. Despite the obstacles, social media companies need to be more vigilant about regulating violent content, said Jacob Ware, a research fellow at the Council on Foreign Relations. “The reality is that social media has become a front line in extremism and terrorism,” Ware said.
Persons: Justin Mohn, Michael, , Pete Feeney, , Alix Fraser, Brian Fishman, it’s, Mohn, Michael Jensen, Jacob Ware, ” Ware, “ That’s, ” Nora Benavidez, Beatrice Dupuy, Mike Balsamo, Mike Catalini Organizations: YouTube, . Police, Islamic State, Meta, Google, Buffalo , New York —, Halle . Middletown, Halle . Middletown Township Police, Council, Responsible Social Media, Global, Counter, Twitter, University of Maryland, Foreign Relations, Free Press, Associated Press, AP Locations: Pennsylvania, Bucks, Louisville , Kentucky, Memphis , Tennessee, Buffalo , New York, Christchurch , New Zealand, Halle ., Halle . Middletown Township, Gaza, Ukraine, U.S, New York, Levittown , Pennsylvania
Elon Musk reportedly still has a hand in hiring at X — and he's got some clear preferences. In an anonymous interview with Fortune, a person involved in hiring at X broke down how to get hired at the company. Musk, who handed over the title of CEO to Linda Yaccarino last year, used to be involved in directly interviewing potential hires. He has since taken to reviewing applications and giving yes or no answers to hires, the person said. Musk has laid off his fair share of workers.
Persons: Elon Musk, he's, Fortune, Musk, Linda Yaccarino, who'd, he'd, it's Organizations: SpaceX, Business Locations: Austin , Texas
Until now, the social platforms have largely had the same response: We’ll help teens and families make smart decisions themselves. But now, with growing claims that social media can hurt young users, including worries that it risks driving them to depression or even suicide, online safety advocates say that response falls far short. This month Meta announced a proposed blueprint for federal legislation calling for app stores, not social media companies, to verify users’ ages and enforce an age minimum. Safety action beyond CongressAs efforts to rein in tech platforms have ground to a standstill on Capitol Hill, much of the momentum for regulating social media has picked up outside the halls of Congress. Elsewhere, state-backed and consumer lawsuits against the companies are ramping up pressure to regulate tech platforms as the litigation reveals more about their inner workings.
Persons: Mark Zuckerberg, Zuckerberg, Linda Yaccarino, Evan Spiegel, Jason Citron, , Jeff Chester, TikTok, , Meta, ’ Instagram, Frances Haugen, Josh Golin, Zamaan Qureshi, Qureshi, Elon Musk, X, ” Golin Organizations: CNN, , Center for Digital Democracy, Meta, Center, Locations: , Arkansas , Louisiana , Ohio , Utah, Austin , Texas
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